Details of Compliment / Feedback / Complaint
Please outline the nature of your comments. If you are lodging a complaint, please include what action you have taken to date, who you have discussed the matter with, and what response you received. Please attach any documentation that you believe is relevant to this situation.
What happens after my form is submitted?
We will acknowledge your submission within 2 working days (24–48 h for urgent safety matters) and aim to resolve it within 10 working days. If more time is needed, we’ll keep you updated at least fortnightly.
Privacy Disclaimer
Charlton Brown is collecting the information on this form in accordance with the Information Privacy Act 2014 in order to evaluate client feedback for the purpose of continuous business improvement. Only authorised Charlton Brown Staff have access to this information. Your personal information will not be disclosed to any other third party without your consent, unless authorised or required by law.
Need Help?
Need help completing this form or prefer an interpreter / advocate? Contact Student Support and we’ll assist at no cost.
